Privacy Policy

BL3SSD respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how BL3SSD collects, uses, stores and discloses personal information when you visit our website, place an order, contact us, subscribe to marketing, interact with us on social media, or otherwise use our services.

The terms “we”, “us” and “our” refer to BL3SSD.

Who We Are

BL3SSD
Email: info@bl3ssd.com.au
Address: PO Box 248, Gordon NSW 2072
Phone: 0420 227 401
ABN: 81686296271

Personal Information We Collect

The personal information we collect may include:

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• Order details

• Payment-related information

• Account login details, where you create an account

• Customer service messages and enquiries

• Marketing preferences

• Website usage information

• Device and browser information

• IP address

• Information you provide through reviews, forms, surveys, promotions or social media interactions

We do not intentionally collect sensitive information unless you choose to provide it to us or we are required or permitted by law to collect it.

How We Collect Personal Information

We may collect personal information when you:

• Visit or browse our website

• Place an order

• Create an account

• Contact us by email, phone, website form or social media

• Subscribe to our mailing list

• Enter a promotion or giveaway

• Leave a review or provide feedback

• Interact with our marketing, advertising or social media content

• Use features or services provided through Shopify or third-party apps connected to our store

We may also collect information automatically through cookies, pixels, analytics tools and similar technologies.

How We Use Personal Information

We use personal information to:

• Process and fulfil orders

• Accept and manage payments

• Send order confirmations, updates and tracking information

• Provide customer support

• Respond to questions, returns, refunds or complaints

• Manage customer accounts

• Improve our website, products, services and customer experience

• Send marketing communications, where you have subscribed or where permitted by law

• Personalise website content, offers and communications

• Prevent fraud, misuse or unlawful activity

• Maintain business, accounting and tax records

• Comply with legal and regulatory obligations

Shopify and Third-Party Service Providers

BL3SSD’s online store is powered by Shopify.

When you use our website or place an order, your personal information may be collected, processed and stored by Shopify so that Shopify can provide ecommerce, checkout, payment, hosting and related services.

We may also use third-party service providers to help us operate our business, including providers for:

• Payment processing

• Shipping and delivery

• Email marketing

• SMS marketing

• Website analytics

• Advertising and retargeting

• Fraud prevention

• Customer service

• Accounting and administration

• Reviews and user-generated content

These service providers may access personal information only as needed to provide their services to us.

Some providers may store or process information outside Australia.

Payments

Payments are processed through secure third-party payment providers.

BL3SSD does not store full credit card details on our own systems.

Payment information may be collected and processed by Shopify, Shopify Payments, PayPal, Afterpay, Apple Pay, Google Pay, credit card providers, banks or other payment providers made available at checkout.

Your use of these payment methods may be subject to the terms and privacy policies of the relevant payment provider.

Marketing Communications

If you subscribe to our mailing list, create an account, make a purchase, or otherwise opt in to receive marketing, we may send you emails or messages about BL3SSD products, launches, offers, updates and brand news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at:

info@bl3ssd.com.au

Even if you unsubscribe from marketing, we may still send you important transactional or service-related messages, such as order confirmations, shipping updates or customer service responses.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools and similar technologies to help operate the website, improve user experience, understand website performance, remember preferences, personalise content, and support marketing or advertising.

Cookies may collect information such as your device type, browser type, pages viewed, time spent on the website, referring websites, IP address and interactions with our store.

You can manage or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

Disclosure of Personal Information

We may disclose personal information to:

• Shopify and related ecommerce service providers

• Payment processors and financial institutions

• Shipping and delivery providers

• Marketing, advertising and analytics providers

• Customer service and business administration providers

• IT, hosting and website support providers

• Professional advisers, including accountants, lawyers or consultants

• Government, regulatory or law enforcement bodies, where required or permitted by law

• Other parties where necessary to protect our rights, safety, customers, business or website

We do not sell your personal information.

Overseas Disclosure

Some of our service providers, including Shopify and other technology, marketing, payment or analytics providers, may store or process personal information outside Australia.

Where this occurs, we take reasonable steps to work with reputable providers and to protect your personal information in accordance with this Privacy Policy and applicable law.

Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security of information transmitted through our website.

You are responsible for keeping your account login details secure.

Accessing or Correcting Your Personal Information

You may contact us to request access to, or correction of, personal information we hold about you.

Please contact us at:

info@bl3ssd.com.au

We may need to verify your identity before responding to your request.

Retention of Personal Information

We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to process orders, provide customer service, comply with legal obligations, resolve disputes, maintain business records and protect our rights.

When personal information is no longer required, we will take reasonable steps to delete, destroy or de-identify it, where appropriate.

Children’s Privacy

Our website and products are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.

Complaints

If you have a concern about how we have handled your personal information, please contact us at:

info@bl3ssd.com.au

We will review your complaint and respond within a reasonable time.

If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner or your local consumer protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time by posting the updated version on our website.

The updated Privacy Policy will apply from the date it is posted, unless otherwise stated.

Contact Us

For privacy questions or requests, please contact:

BL3SSD
Email: info@bl3ssd.com.au
Address: PO Box 248, Gordon NSW 2072
Phone: 0420 227 401
ABN: 81686296271

Last updated: 1 July 2026